Question 1

What are the payment terms?

Accepted Answer

Our payment terms are monthly in advance. AddCru manages all payments between clients and contractors, operating in a structure similar to an escrow arrangement. This ensures transparency and security for both parties. Contractors have confidence that client funds are secured in advance, while clients retain the assurance that payments are only released once work has been completed to their satisfaction at the end of the month.

This approach fosters trust, accountability, and a smooth working relationship for everyone involved.

Question 2

What are the minimum contract terms?

Accepted Answer

Our minimum terms are 30 days. You can cancel within 7 days of your monthly renewal.

Question 3

Can we meet a candidate before hiring them?

Accepted Answer

Yes, absolutely. We encourage clients to first review our pre-recorded video interviews to get an initial sense of each candidate’s skills, communication style, and professionalism. From there, we recommend arranging a direct Zoom meeting with any shortlisted candidates to discuss your brief in more detail.

This meeting allows you to assess fit and expectations firsthand, while also giving the contractor an opportunity to ask questions and ensure they’re confident and comfortable with the role. It’s an important step in establishing a strong, mutual understanding before onboarding.

Question 4

Who is responsible for paying the contractor?

Accepted Answer

AddCru is fully responsible for managing all payments to the contractor. We handle the entire payment process to ensure a smooth and transparent experience for both parties. You’ll receive a single monthly invoice from AddCru, which includes the contractor’s salary, our service fee, and any associated costs related to the engagement.

This streamlined approach eliminates administrative burden, ensures timely payments, and provides clarity around all financial transactions.

Question 5

How do we communicate with the contractor?

Accepted Answer

Communication with your contractor is entirely at your discretion. We recommend integrating them into your existing communication channels and treating them as an extension of your internal team. Providing a company email address helps maintain professionalism and alignment, while tools such as Slack or WhatsApp are ideal for efficient, day-to-day collaboration.

This approach promotes clear communication, faster response times, and a stronger sense of team connection.

Question 6

Can we change our contractor if necessary?

Accepted Answer

Yes, you may change your contractor at any time should the need arise. There are no additional fees for making this change. Our goal is to ensure you have the right fit for your business, and we’ll work closely with you to identify and onboard a suitable replacement quickly and seamlessly.

Question 7

Which accounting tasks can your contractors help with?

Accepted Answer

We support a wide range of accounting and finance functions to meet your business needs. Our professionals specialize in bookkeeping, accounts receivable, payroll, accounts payable, forecasting and analysis, and stock control.

Whether you require ongoing support or additional capacity during busy periods, AddCru provides skilled finance professionals who integrate seamlessly into your team and deliver accurate, reliable results.

Question 8

How do you screen candidates?

Accepted Answer

Each candidate goes through a rigorous, multi-stage evaluation, beginning with a role-specific skills assessment to confirm they meet the required technical and professional qualifications.

We then review written responses to evaluate their understanding of financial processes, accuracy, communication skills, and attention to detail.

All shortlisted candidates participate in recorded video interviews, giving you early insight into their professionalism, reliability, and demeanor.

Finally, we conduct thorough CV reviews and reference checks with previous employers to verify experience and performance. Only candidates who meet our exacting standards are presented to clients, ensuring you receive capable, trustworthy, and well-qualified finance professionals.

Question 9

Can we ask the candidate to complete an exercise to review competency?

Accepted Answer

Yes, we welcome and encourage clients to include a competency-based exercise as part of their evaluation process to ensure the candidate meets your required finance standards.

If the task takes less than two hours to complete, there is no additional cost. For more extensive assessments exceeding two hours, a nominal fee may apply to fairly compensate the professional for their time and effort.

This approach helps confirm technical ability, attention to detail, and suitability for your specific finance processes before onboarding.

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